Privacy Policy

This Privacy Policy explains how we collect, use and disclose the personal data you may provide through this website.
Please read it carefully and in full before providing any personal data through this website.

Data controller

The entity responsible for processing your personal data is Azorean Active Blueberry - Animação Turística, Unipessoal LDA, Tax Identification Number (NIF) 514 733 934, with its registered office at Largo Vasco Bensaúde, no. 31, 9500-103 Ponta Delgada, Azores, Portugal. Email: info@azoreanactiveblueberry.com.

Your consent

By using this website, you acknowledge the terms of our Privacy Policy. Whenever you submit your data through this website, you authorise the collection, use and disclosure of that information as described in this Privacy Policy.

Your data

Some forms on this website may ask you to provide personal data so that we can respond to specific requests, such as making a booking, sending a message through the contact form or subscribing to our newsletter.

Collection of personal data

Your browser automatically sends certain information to this website, including the URL from which you arrived, your IP address, your browser version and the type of device used (computer, tablet or smartphone). You can configure your browser to refuse cookies; however, some website features may no longer work properly.

Use and disclosure of personal data

Unless expressly stated otherwise, we may use the data you submit through this website to improve your browsing experience, respond to your requests, tell you about our best offers and new services if you subscribe to our newsletter, carry out advertising and information activities, and fulfil other purposes stated when the data is collected. Some of the personal data collected may be stored and organised in secure systems with restricted access. Where necessary for these purposes, we may share data with third parties that provide services to us, including booking systems, suppliers, customer service providers and technical support providers. These third parties are required to protect personal data and process it only for the applicable purposes. We may also disclose data where required by law or by the competent authorities.

Access to, rectification and erasure of personal data

To request access to, rectification or erasure of personal data collected through this website, contact us at info@azoreanactiveblueberry.com and tell us whether you would like your data to be updated, corrected or erased.

Security

This website uses an SSL/TLS certificate to protect information in transit. We also take technical and organisational measures designed to reduce the risks of loss, misuse, alteration, disclosure, destruction or unauthorised access to data. However, no transmission of information over the Internet is entirely risk-free.

Links to other websites

This website may contain links or references to the websites of partners and other third parties, which are governed by their own privacy policies. This Privacy Policy does not apply to those websites, so we recommend that you read their respective privacy policies.

Our contact details

If you have any questions or would like to comment on this Privacy Policy or the use of this website, you can contact us at the following address:

AZOREAN ACTIVE BLUEBERRY
Largo Vasco Bensaúde No. 31
9500-103 Ponta Delgada
Azores

Email: info@azoreanactiveblueberry.com

Changes to the Privacy Policy

Any changes to this Privacy Policy will be published on this page and may be made without prior notice. We therefore recommend that you review this Privacy Policy whenever you use the website so that you remain informed of its contents.

Services and providers used on this website

Depending on how you use this website, your data may be processed by the following services:

• Contact form: the name, email address, telephone number and message you submit are sent to our email address and stored in the website database for 24 months, after which they are deleted. The form is protected against spam by Google reCAPTCHA (Google Ireland Limited), which is loaded only if you accept functional cookies.
• Bookings and payments: the availability calendar, bookings and payments are provided by FareHarbor, with card payments processed by Stripe. The data you enter in the booking window is processed by these companies in accordance with their respective privacy policies.
• Visitor statistics: the website records the pages visited, the date, the browser and the IP address on our own server. These data are retained for 24 months and are not shared with third parties. Google Analytics (Google Ireland Limited) is used only if you accept analytics cookies.
• Videos: YouTube videos are loaded only if you accept functional cookies.
• Virtual assistant (chat): the messages you enter in the chat are processed on a server managed by Vimagem, the company that develops and maintains this website, using artificial intelligence services provided by Groq, Inc. (responses) and Voyage AI (text search), both based in the United States. The conversation is stored on the server for 730 days and in your browser until you delete it. Please do not share sensitive personal data in the chat.
• WhatsApp: if you contact us via WhatsApp, the conversation is subject to WhatsApp's (Meta) privacy policy.

For more information about cookies and the providers listed above, please see our Cookie Policy.

International data transfers

Some of the providers referred to above (Google, FareHarbor, Stripe, Groq and Voyage AI) may process data outside the European Economic Area, particularly in the United States. In these cases, the transfer is based on safeguards provided for under the GDPR, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

Data protection policy (GDPR)

The privacy of your personal data is very important to us. For this reason, we comply with the General Data Protection Regulation, which has applied since 25 May 2018.

The sections below explain how we process your personal data:

a) Purposes for which your personal data are processed

To maintain a contractual relationship and ensure the provision of services to our customers by Azorean Active Blueberry or third parties;

To contact our customers through channels such as telephone, email or post;

To carry out marketing campaigns and publicise promotions, new services and other information that we consider may be of interest to our customers;

To conduct surveys on the quality of the services provided by Azorean Active Blueberry.

b) Lawful basis for data processing

The processing of personal data is based on the contractual or pre-contractual relationship established with our customers, the consent given and, where applicable, the legitimate interest in sending information that we consider may be of interest to them.

c) Disclosure to third parties and confidentiality

Azorean Active Blueberry will disclose personal data to third parties only where necessary for the provision of services, including the online booking system. Outside those circumstances, we do not disclose your data to third parties and keep and process them in strict confidence.

d) Retention of personal data

Azorean Active Blueberry will retain the data provided through this website for as long as the contractual or pre-contractual relationship that led to their collection and processing continues, for as long as necessary to comply with applicable legal obligations, and until the data subject exercises the right to erasure or to object to the processing.

e) Rights of data subjects

Data subjects have the right of access, rectification, erasure, objection, restriction of processing and data portability, in accordance with applicable law. They may also lodge a complaint with the competent supervisory authority. To exercise these rights, please contact us using the email address provided on this page.

Complaints

If you believe that the processing of your personal data infringes applicable law, you have the right to lodge a complaint with the Portuguese supervisory authority, the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados — CNPD) — www.cnpd.pt.

Last updated: 18/10/2026.